Health and Safety and DSE Policy
Introduction
The National Society for Education, Mentoring and Media is committed to ensuring the health, safety and welfare of all staff, volunteers, students, parents and members of the public who may be affected by our activities. This policy outlines our approach to managing health and safety risks across our tutoring and mentoring services, both online and in community venues.
As a charitable organisation operating primarily through online platforms using Bring Your Own Device (BYOD) arrangements and community library spaces, NSEMM recognises our legal and moral obligations under the Health and Safety at Work etc. Act 1974 and associated regulations to maintain safe working and learning environments. We understand that effective health and safety management is essential not only for legal compliance but also for creating an environment where learning can flourish and all participants feel secure and supported.
Scope
This policy applies to all NSEMM employees and volunteers, students and their parents or guardians, and visitors to our sessions in community venues. The policy covers all activities conducted under NSEMM’s auspices, whether delivered online through digital platforms using personal devices or in person at community library locations. We recognise that our mixed delivery model using BYOD arrangements and work-from-home environments presents unique challenges and opportunities, and this policy addresses the specific health and safety considerations relevant to each mode of service delivery.
Policy Statement
NSEMM is committed to providing safe and healthy environments for all tutoring and mentoring activities, preventing accidents, incidents and work-related ill health, and complying with all relevant health and safety legislation and regulations. We are dedicated to continuously improving our health and safety performance through regular review and assessment, ensuring adequate resources are allocated to maintain health and safety standards, and consulting with staff, volunteers and stakeholders on health and safety matters.
Our commitment extends beyond mere compliance with legal requirements to fostering a culture where health and safety considerations are embedded in all decision-making processes. We believe that everyone has a role to play in maintaining safe environments, and we encourage active participation from all members of our community in identifying risks and contributing to solutions. This includes providing comprehensive information, advice and guidance to both staff and students on maintaining safe working and learning environments when using personal devices and home-based arrangements.
Responsibilities
Board of Trustees
The Board of Trustees has overall responsibility for health and safety policy and ensuring adequate resources are provided for its implementation. The Board recognises that effective governance of health and safety requires regular oversight and strategic direction, particularly given our reliance on BYOD and home-working arrangements. Trustees will receive regular reports on health and safety performance and will ensure that health and safety considerations are given appropriate weight in all strategic decisions affecting the organisation.
Chief Executive Officer
The Chief Executive Officer is responsible for ensuring this policy is implemented effectively across all NSEMM activities and providing leadership on health and safety matters. The CEO will ensure adequate training and resources are available to support effective health and safety management and will report health and safety performance to the Board on a regular basis. The CEO has ultimate accountability for the day-to-day management of health and safety risks and will work closely with the Designated Safeguarding Lead, who also serves as our Health and Safety Officer, to ensure continuous improvement in our safety culture.
Designated Safeguarding Lead and Health and Safety Officer
Adrian Angol-Henry serves as both the Designated Safeguarding Lead and Health and Safety Officer for NSEMM. In this dual capacity, he is responsible for the day-to-day implementation of this policy, conducting risk assessments and maintaining comprehensive records, coordinating health and safety training across the organisation, investigating incidents and near misses thoroughly, liaising with external agencies as required, and maintaining all health and safety documentation in accordance with legal requirements. This combined role ensures effective integration between safeguarding and health and safety considerations, particularly important in our educational context.
The Health and Safety Officer will serve as the primary point of contact for all health and safety matters and will work to ensure that best practice is shared across all areas of our operations. This includes providing practical information, advice and guidance to both staff and students on safe use of personal devices, appropriate home working arrangements, and maintaining wellbeing during online learning activities.
Line Managers and Team Leaders
All managers are responsible for ensuring staff and volunteers under their supervision are aware of and comply with health and safety requirements. This includes conducting local risk assessments for their areas of responsibility, reporting hazards, incidents and concerns promptly to appropriate personnel, ensuring appropriate training is provided to their teams, setting a positive example in health and safety behaviour, and maintaining regular contact with staff working from home to monitor their wellbeing and safety. Managers play a crucial role in translating organisational health and safety policy into practical day-to-day actions and in creating a culture where safety is valued and prioritised.
Line managers have particular responsibility for ensuring that staff working from home using personal devices receive appropriate support and guidance, and for maintaining regular check-ins to monitor wellbeing and identify any emerging safety concerns.
All Staff and Volunteers
Every member of NSEMM staff and volunteers must take reasonable care of their own health and safety and that of others who may be affected by their actions. This includes following all health and safety instructions and procedures, reporting hazards, incidents and near misses immediately to their line manager or the Health and Safety Officer, attending required health and safety training, using equipment and facilities safely and as instructed, conducting visual inspections of personal devices used for tutoring purposes, ensuring appropriate home working arrangements that minimise lone working risks, and not interfering with or misusing anything provided for health and safety purposes.
Staff and volunteers are encouraged to be proactive in identifying potential safety improvements and to contribute to our culture of continuous improvement. Those working from home have particular responsibility for ensuring their working environment is safe and suitable, and for maintaining contactability during working hours to enable welfare checks and support.
Students and Parents/Guardians
Students and their parents or guardians are expected to follow safety instructions provided during sessions, report any safety concerns or incidents to NSEMM staff promptly, ensure appropriate workspace setup for online sessions including safe use of their own devices, inform NSEMM of any relevant medical conditions or requirements that may affect participation in our programmes, and implement health and safety guidance provided by NSEMM regarding screen time, breaks, and ergonomic considerations.
We recognise that students and families are partners in maintaining safe learning environments, and we value their contributions to identifying and addressing safety concerns. NSEMM will provide comprehensive information, advice and guidance to students and families on creating safe home learning environments and managing the health and safety aspects of online education.
Risk Assessment and Management
General Risk Assessment Process
NSEMM will maintain a comprehensive risk assessment programme covering online tutoring and mentoring activities using personal devices, work-from-home arrangements for staff and volunteers, in-person sessions at community venues, equipment use and maintenance including both personal and NSEMM-owned devices, travel to and from venues, Display Screen Equipment use in domestic environments, manual handling activities, and working arrangements that minimise lone working with students.
Our approach to risk assessment recognises that BYOD and home-working arrangements present different types of risks compared to traditional workplace environments, and that effective risk management requires regular review and updating of our assessments as circumstances change. Particular attention is paid to the challenges of ensuring safety in environments that NSEMM does not directly control.
Risk Assessment Procedures
All risk assessments will be conducted by competent persons with appropriate training and will follow the five-step HSE model of identifying hazards, identifying who might be harmed, evaluating risks, recording findings, and reviewing regularly. Risk assessments will be reviewed annually or when circumstances change significantly, will be accessible to all relevant staff and volunteers, and will include control measures that follow the hierarchy of risk control, prioritising elimination and reduction of risks over personal protective measures wherever possible.
Special attention will be given to risks associated with home working, personal device usage, and the need to provide effective support and guidance to individuals working in environments beyond NSEMM’s direct control.
Venue-Specific Risk Assessments
For each community library or venue used, NSEMM will conduct a site-specific risk assessment before first use and will liaise with venue management regarding their health and safety procedures. We will ensure emergency evacuation procedures are understood by all staff and volunteers, check access and egress routes for safety and accessibility, assess facilities for accessibility requirements, and review and update assessments annually or when venues change.
We recognise that working in venues we do not control presents particular challenges, and we will work collaboratively with venue managers to ensure the safety of all participants whilst maintaining our commitment to never conducting lone working sessions with students.
BYOD and Home Working Risk Assessments
For online tutoring and mentoring using personal devices and home working arrangements, NSEMM will assess risks relating to Display Screen Equipment use by staff, volunteers and students in domestic environments, cybersecurity and data protection when using personal devices, safeguarding in online environments with particular attention to avoiding lone working situations, technology failures and backup procedures for personal devices, maintaining appropriate boundaries in virtual settings, and ensuring adequate support and contactability for home-based workers.
We recognise that BYOD and home working environments present unique risks that may not be immediately apparent and will work to identify and address these proactively through regular review, consultation with users, and provision of comprehensive information, advice and guidance.
Display Screen Equipment (DSE) and Personal Device Safety
Staff and Volunteer DSE Requirements
NSEMM recognises that staff and volunteers work from home using their own devices and will provide comprehensive guidance on DSE safety for home working environments. We will provide information and practical advice on setting up safe workstations using personal equipment, offer guidance on ergonomic considerations for home working, provide information on taking regular breaks and exercise, and offer support for DSE-related health concerns where these arise from work activities.
We understand that home working environments using personal devices may not be optimally configured for regular professional use, and we will provide practical support, information, advice and guidance to help create safe and comfortable working arrangements within the constraints of domestic settings.
Visual Inspection Requirements for Personal Devices
All staff and volunteers must conduct visual inspections of personal devices used for tutoring purposes before each session. This inspection should include checking for damaged cables, loose connections, overheating, physical damage to devices, and any other obvious defects. Any defects identified must be reported immediately and the device must not be used until the issue is resolved.
For any NSEMM-owned technology that is over three years old, formal PAT testing will be conducted annually by a competent person. All NSEMM equipment will be clearly labelled with test dates and next due dates, and will be removed from service immediately if defects are identified.
Student DSE Guidance and Support
For students participating in online sessions using their own devices, NSEMM will provide comprehensive guidance to students and parents on safe computer use, recommend appropriate break patterns during sessions, encourage appropriate lighting and seating arrangements, include DSE safety information in our student welcome materials, and provide ongoing advice and support on maintaining healthy technology use habits.
We recognise that young people may be particularly vulnerable to the effects of poor computer setup and excessive screen time, and we will work with families to promote healthy technology use habits and provide practical advice on creating safe learning environments at home.
Session Length and Break Management
Online tutoring sessions typically last fifty-five minutes with approximately one to two minutes of note-taking. Tutors are advised to create a mini break in the middle of any session over sixty minutes to ensure adequate rest and movement. Sessions must not be scheduled back-to-back without appropriate breaks.
Where a tutor has two consecutive fifty-five minute sessions, they must ensure they take regular breaks between sessions to avoid fatigue and maintain concentration. If sessions are scheduled consecutively, there must be a fifteen-minute break between the second and third sessions to avoid excessive screen time exposure and to protect both tutor and student wellbeing.
These requirements apply to both tutors and students, and we will monitor session patterns to ensure that neither staff nor students are experiencing excessive screen time exposure. We will adjust arrangements where necessary to protect wellbeing and maintain safe working and learning practices.
Equipment Safety and Maintenance
Personal Device Safety Requirements
Given our BYOD approach, staff, volunteers and students are responsible for ensuring their personal devices are safe for use in NSEMM activities. This includes conducting regular visual inspections, maintaining devices in good working order, ensuring appropriate software security measures are in place, reporting any safety concerns immediately, and following NSEMM guidance on safe device usage.
NSEMM will provide comprehensive information, advice and guidance on personal device safety, including guidance on recognising potential hazards, maintaining device security, creating safe charging and usage environments, and when to seek technical support or replacement devices.
NSEMM-Owned Equipment
For the limited amount of equipment owned by NSEMM, we will ensure that all equipment meets relevant British and European safety standards, is purchased from reputable suppliers, and is subject to appropriate testing and maintenance schedules. Any NSEMM-owned technology over three years old will be subject to annual PAT testing by a competent person, with comprehensive records maintained of all testing activities.
Equipment will be regularly inspected for defects or wear, used only by trained personnel, and immediately removed from service if safety concerns are identified. We maintain detailed records of all equipment purchases, maintenance activities, and safety checks to ensure full traceability and accountability for equipment safety throughout its lifecycle.
Technology Safety and Cybersecurity
NSEMM will maintain technology safety through provision of guidance on regular software updates and security patches for personal devices, use of approved online platforms with appropriate security features, guidance on data backup and security for personal devices used for work purposes, clear procedures for reporting technology failures or security incidents, and training for staff on recognising and responding to cyber threats when using personal devices.
We understand that technology safety encompasses both physical safety and data security, particularly when using personal devices for professional purposes, and we maintain robust procedures and provide comprehensive guidance to protect both our systems and the personal information of our users.
Emergency Procedures and Lone Working Prevention
In-Person Session Emergencies
For emergencies during community venue sessions, staff will familiarise themselves with venue-specific emergency procedures before each session begins. Emergency contact details for venue management will be readily available to all NSEMM staff, and NSEMM staff will carry mobile phones for emergency contact purposes. Students and parents will be provided with emergency contact procedures, and all incidents will be reported to both venue management and NSEMM leadership within appropriate timeframes.
NSEMM maintains a strict policy of no lone working with students during in-person sessions, ensuring that appropriate supervision and support arrangements are always in place.
Online Session Safety and Contactability
For online sessions conducted from home, staff must ensure they are contactable throughout their working period to enable line managers to check in and monitor wellbeing. Where possible, staff should arrange for another person to be present in the house during working hours, though this person need not be in the same room as the online session.
Staff working from home must maintain current emergency contact details and must have reliable communication methods available throughout their working period. Technical backup plans are in place for platform failures, and students and parents are provided with emergency contact details for NSEMM.
Line managers will maintain regular contact with home-working staff through scheduled check-ins and will be available for immediate contact during working hours. We recognise that working from home can present particular challenges in terms of isolation and emergency response, and we provide specific support and procedures to address these risks.
Absolute Prohibition on Lone Working with Students
NSEMM maintains an absolute prohibition on lone working with students in any context. This means that staff and volunteers must never be alone with students without additional safeguards in place. For online sessions, this is achieved through the use of recorded sessions, open-door policies for home working, and regular management oversight.
For in-person sessions, appropriate supervision arrangements must always be in place, and sessions must never proceed with only one adult and one or more students present. This policy applies regardless of the duration of contact or the nature of the educational activity.
First Aid and Emergency Response
For community venue sessions, NSEMM will confirm first aid arrangements with each venue before use and will ensure that at least one NSEMM staff member or volunteer with current first aid training is present at in-person sessions. First aid kits appropriate for the activities will be available, emergency services contact procedures will be clearly displayed, and incident reporting procedures will be followed for all first aid incidents.
For online sessions, staff will be trained to recognise signs of distress in students and will follow clear escalation procedures for contacting parents, guardians and emergency services if required. Students and parents will be provided with guidance on having appropriate first aid arrangements in their own homes.
Incident Reporting and Investigation
All accidents, incidents, near misses and cases of work-related ill health must be reported using NSEMM’s incident reporting procedures. All incidents must be reported to the session leader immediately, with serious incidents reported to NSEMM leadership within two hours. RIDDOR-reportable incidents will be reported to HSE within the required timeframes, and parents or guardians will be informed of any incidents involving their children.
All incidents will be investigated by the Health and Safety Officer or another competent person, with root cause analysis conducted for serious incidents. Corrective actions will be identified and implemented, learning from incidents will be shared across the organisation, and follow-up reviews will ensure corrective actions are effective.
NSEMM maintains comprehensive records of all incident reports and investigations, risk assessments and reviews, training records, equipment testing and maintenance, and health and safety inspections and audits. These records are maintained in accordance with legal requirements and best practice guidance.
Training and Competence
Induction Training
All new staff and volunteers will receive health and safety induction training covering NSEMM’s health and safety policy and procedures, risk assessment processes, emergency procedures, incident reporting requirements, role-specific safety requirements including BYOD and home working guidance, DSE and personal device safety, and the absolute prohibition on lone working with students.
This training is provided before individuals begin working with students and is supplemented by ongoing mentoring and support to ensure effective application of safety principles in home working and BYOD environments.
Ongoing Training and Support
NSEMM will provide regular health and safety training including annual refresher training for all staff and volunteers, specific training for those with health and safety responsibilities, first aid training for designated personnel, updates on new procedures or regulatory changes, specialist training on home working and BYOD safety, and guidance on maintaining safe working practices in domestic environments.
Training records will be maintained for all personnel, and we will regularly review training effectiveness through feedback and assessment to ensure that our programmes meet the needs of our diverse workforce operating in varied home-based environments.
Information, Advice and Guidance Provision
NSEMM is committed to providing comprehensive information, advice and guidance to both staff and students on all aspects of health and safety relevant to our operations. This includes regular updates on best practice for home working, guidance on personal device safety and maintenance, advice on creating safe learning environments, support for managing screen time and breaks effectively, and information on maintaining wellbeing while working or learning from home.
The Health and Safety Officer will coordinate the provision of this information and will ensure that guidance is regularly updated to reflect current best practice and emerging risks.
Competence Assessment
Health and safety competence will be assessed during recruitment processes, with particular attention to individuals’ ability to work safely from home using personal devices. Regular performance reviews will include health and safety competence evaluation, additional training will be provided where gaps are identified, and external training providers may be used for specialist requirements.
We maintain detailed competence records and work with individuals to develop their health and safety knowledge and skills throughout their involvement with NSEMM, with particular focus on the unique challenges of home working and BYOD arrangements.
Home Working and BYOD Management
Home Working Safety Requirements
Staff and volunteers working from home must ensure their working environment is safe and suitable for professional activities. This includes maintaining adequate lighting and ventilation, ensuring electrical safety for personal devices, creating ergonomic workstation arrangements where possible, maintaining clear emergency access routes, and ensuring reliable communication methods are available.
NSEMM will provide comprehensive guidance on creating safe home working environments and will offer support and advice to individuals who experience difficulties in achieving appropriate arrangements. Where necessary, NSEMM will work with individuals to identify alternative arrangements that maintain safety standards.
Personal Device Management
All personal devices used for NSEMM activities must be maintained in safe working condition and must be visually inspected before each use. Users must ensure appropriate security measures are in place, including updated antivirus software, secure password protection, appropriate privacy settings, and compliance with NSEMM’s data protection requirements.
NSEMM will provide guidance on selecting appropriate devices for online tutoring, maintaining device security and safety, recognising signs of device malfunction or danger, and when to seek technical support or consider device replacement.
Contactability and Welfare Monitoring
Staff working from home must maintain contactability during working hours and must respond promptly to welfare checks from line managers. Where possible, arrangements should be made for another person to be present in the home during working hours, though not necessarily in the same room as online sessions.
Line managers will conduct regular welfare checks through scheduled contact and will maintain availability for immediate contact during working hours. Any concerns about staff welfare or safety will be addressed immediately through appropriate support and intervention.
Health and Wellbeing
Mental Health and Wellbeing Support
NSEMM recognises the importance of mental health and wellbeing, particularly for staff working from home using personal devices. We will provide information and support for staff wellbeing, maintain reasonable workloads and expectations that account for the challenges of home working, offer access to employee assistance programmes where available, encourage open communication about wellbeing concerns, and provide training on recognising signs of stress and mental health issues related to home working and social isolation.
We understand that the nature of educational and mentoring work can be emotionally demanding, and that home working can present additional challenges related to isolation and work-life balance. We are committed to supporting the wellbeing of all our staff and volunteers through proactive monitoring and support arrangements.
Occupational Health and Reasonable Adjustments
Where appropriate, NSEMM will provide access to occupational health services, conduct health surveillance for specific roles if required, make reasonable adjustments for staff with health conditions or disabilities that affect their ability to work from home safely, and support return-to-work processes following illness or injury.
We work with individuals to understand their specific needs and ensure that our working arrangements support their health and wellbeing whilst enabling them to contribute effectively to our mission. This includes making adjustments to home working arrangements where necessary to accommodate individual needs.
Screen Time Management and Break Protocols
NSEMM maintains strict protocols for managing screen time exposure for both staff and students. Online tutoring sessions are limited to fifty-five minutes with additional note-taking time, breaks are mandatory for sessions over sixty minutes, back-to-back sessions require appropriate breaks between them, and longer sequences of sessions must include extended breaks to prevent excessive screen time exposure.
These protocols are designed to protect the health and wellbeing of all participants and are based on current guidance on safe screen time exposure. We monitor compliance with these protocols and will adjust arrangements where necessary to maintain safety standards.
Accessibility and Inclusion
Home Learning Environment Accessibility
NSEMM will work with students and families to ensure that home learning environments are accessible and inclusive. This includes providing guidance on creating accessible workspaces, offering alternative arrangements where standard setups are not suitable, providing technical support for accessibility software and hardware, and ensuring that our online platforms and materials meet accessibility standards.
We are committed to ensuring that the move to home-based learning using personal devices does not create additional barriers for students with disabilities or accessibility requirements.
Digital Inclusion and Device Support
Recognising that not all families have access to suitable devices or internet connections, NSEMM will provide advice and support on accessing appropriate technology, guidance on optimising device performance for online learning, information about sources of technical and financial support for device acquisition, and alternative arrangements where technological barriers cannot be overcome.
We will work with students and families to identify and address technological barriers to participation, ensuring that our BYOD approach does not exclude those who face digital disadvantage.
Consultation and Communication
Staff and Volunteer Consultation
NSEMM will consult with staff and volunteers on health and safety matters through regular team meetings including health and safety discussions, annual health and safety surveys that specifically address home working and BYOD experiences, open reporting systems for concerns and suggestions, and representation on health and safety decision-making processes.
We value the insights and experience of our staff and volunteers, particularly their understanding of the practical challenges of home working and BYOD arrangements, and recognise that they are often best placed to identify practical safety improvements and solutions.
Student and Parent Communication
Health and safety information will be communicated to students and parents through welcome packs including comprehensive health and safety guidance for home learning, regular safety reminders during sessions, clear incident reporting procedures, updates on policy changes or safety improvements, and ongoing provision of information, advice and guidance on maintaining safe learning environments.
We believe that effective communication is essential for creating shared understanding and commitment to safety across our community, particularly when safety depends on actions taken in home environments beyond our direct control.
Monitoring and Review
Performance Monitoring and Evaluation
NSEMM will monitor health and safety performance through regular review of home working arrangements and BYOD practices, analysis of incident and near miss data with particular attention to home working-related issues, health and safety audits and reviews that address the unique challenges of our operating model, feedback from staff, volunteers, students and parents on safety experiences, and benchmarking against sector best practice for remote and home-based educational provision.
We use this information to identify trends, assess the effectiveness of our controls, and plan improvements to our health and safety management, with particular focus on the evolving challenges of supporting safe home working and BYOD arrangements.
Policy Review and Updates
This policy will be reviewed annually by the Health and Safety Officer, following any significant incidents or changes in operations, when new legislation or guidance is published particularly relating to home working or DSE regulations, and as recommended by audits or inspections. Updates will be communicated to all stakeholders through appropriate channels, and we will ensure that all relevant parties understand any changes to procedures or requirements.
Given the evolving nature of home working and BYOD arrangements, we will maintain particular attention to emerging best practice and regulatory developments that may affect our operations.
Continuous Improvement
NSEMM is committed to continuous improvement in health and safety through regular assessment of policies and procedures, implementation of lessons learned from incidents and near misses, adoption of best practice from the education and charity sectors particularly relating to remote working, investment in improved safety measures and training, and engagement with external health and safety expertise where required.
We view health and safety management as an ongoing journey rather than a destination and are committed to maintaining our focus on improvement and innovation, particularly in developing effective approaches to managing the safety challenges of home working and BYOD educational provision.
Legal Compliance
NSEMM will maintain compliance with all relevant health and safety legislation including the Health and Safety at Work etc. Act 1974, Management of Health and Safety at Work Regulations 1999, Display Screen Equipment Regulations 1992 with particular attention to home working requirements, Provision and Use of Work Equipment Regulations 1998, Manual Handling Operations Regulations 1992, Control of Substances Hazardous to Health Regulations 2002, Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013, Equality Act 2010, and Data Protection Act 2018.
We monitor changes in legislation and guidance to ensure that our practices remain compliant and reflect current best practice, with particular attention to evolving regulations affecting home working, DSE use in domestic environments, and duty of care to employees and volunteers working remotely.
Related Policies
This Health and Safety Policy should be read in conjunction with our Safeguarding Policy, Risk Management Policy, Data Protection Policy, Code of Conduct for Students and Parents, Complaints Procedure Policy, and emergency procedures and contacts. We recognise that health and safety considerations intersect with many other aspects of our operations, particularly safeguarding considerations related to lone working prevention and data protection requirements for BYOD arrangements.
Emergency Contacts
In case of emergency, dial 999. NSEMM emergency contacts include the Chief Executive Officer, Health and Safety Officer and Designated Safeguarding Lead Adrian Angol-Henry at [email protected], and relevant line managers as appropriate. External support is available through the HSE Information Line at 0300 003 1747, NHS Non-Emergency at 111, and local authority emergency services.
Staff working from home must ensure these contact details are readily available and must maintain reliable communication methods to enable emergency contact when required.
Review and Approval
This policy has been approved by the NSEMM Board of Trustees and will be reviewed annually or sooner if circumstances require. The next scheduled review is July 2026. This policy demonstrates NSEMM’s commitment to maintaining the highest standards of health and safety across all our educational activities, recognising the particular challenges and opportunities presented by our home working and BYOD approach.
All staff, volunteers, students and parents are encouraged to contribute to our safety culture through active participation and feedback, particularly in relation to the practical experience of maintaining safety in home-based learning and working environments. We recognise that effective health and safety management in our operating context depends on the active engagement and cooperation of all members of our community.