Helping ambition meet opportunity

Policies

These are the policies NSEMM follows in its tutoring, mentoring and day-to-day work. They are for families, pupils, staff, volunteers, trustees and anyone who works with us.

For families

  • Families and Service Terms

    How tutoring with NSEMM works: applying, what each of us agrees to, the rules for students and parents, keeping in touch and how to complain.

    Last updated Version 1.0

  • Safeguarding Policy

    How NSEMM keeps safe the children, young people and adults at risk who use our services, and what to do if you are worried about someone.

    Last updated Version 5.1

  • Your Safety Matters

    Our Safeguarding Policy in easy words for students: how we keep you safe in lessons and who you can tell if something is wrong.

    Last updated

  • CEF Access Policy

    Who the Community Education Fund can help with the cost of tutoring, how we decide, and what you can do if you disagree.

    Last updated Version 2.8, last changed 26

  • Privacy Notice

    What personal information NSEMM holds, why we hold it, who sees it, how long we keep it and your rights.

    Last updated

How we run NSEMM

  • Money Policy

    How NSEMM looks after its money: payments and refunds, donations and Gift Aid, pay and expenses, reserves, and who can approve spending.

    Last updated Version 1.0

  • People Policy

    How NSEMM recruits, pays, supports and manages its staff, tutors and volunteers, including the Staff Code of Conduct.

    Last updated Version 1.0

  • Whistleblowing Policy

    How anyone who works or volunteers for NSEMM can report wrongdoing, and how we protect them when they do.

    Last updated Version 1.0

  • Data and Privacy Policy

    How NSEMM looks after personal information, answers requests to see it and deals with data breaches.

    Last updated Version 1.0

  • Governance Pack

    Who runs NSEMM, how the trustees make decisions, and how to raise a concern about how the charity is run.

    Last updated Version 1.0

Website and access

  • Accessibility Statement

    How accessible our websites are, what we are still fixing, and how to tell us about a problem.

    Last updated

  • Website Terms, Privacy and Acceptable Use Policy

    The rules for using NSEMM's websites and online services, and how we use cookies.

    Last updated

  • Cookies Settings

    Every cookie and stored setting our websites use, and where you can switch visit statistics off.

    Last updated

Other terms

The National Society for Education, Mentoring and Media. A charity started by students. We run online one-to-one tutoring for pupils in Year 5 to Year 13, at £18 an hour, with help from our Community Education Fund for families who need it. Except where they show our own staff, photographs on this website are for illustration only. The people pictured are models with no connection to NSEMM’s students or families.

The National Society for Education, Mentoring and Media is a charitable incorporated organisation, a registered charity in England and Wales, no. 1209673.

Get in touch

Mail only, please do not visit in person.

© 2026 The National Society for Education, Mentoring and Media. All Rights Reserved.

Cookie Settings
We use cookies to enhance your experience and analyse our website traffic. Choose your preferences below.
Essential cookies are always active. Analytics cookies help us understand how visitors use the site so we can improve it. We never sell your data. Read our Cookie Policy