Protecting and supporting our community is our highest priority. At NSEMM, we create safe, supportive environments where everyone can learn, grow, and thrive with confidence.
Need Help?
Multiple ways to get support and report concerns safely and confidentially
Please note: NSEMM is not an emergency service. For immediate danger or life-threatening situations, please contact 999 or appropriate emergency services.
Contact Our DSL
We encourage you to use our secure reporting form to contact our qualified Designated Safeguarding Lead. You can also get in touch directly via email if you prefer.
Designated Safeguarding Lead
Secure form preferred for all contacts
Report a Concern
Use our secure online form for anonymous reporting of any safeguarding concerns
Available 24/7
Immediate concerns welcome
View Our Policy
Read our safeguarding procedures and protection guidelines
Updated April 2024
Emergency Support
Immediate crisis support and emergency contact information
Emergency: 999
Childline: 0800 1111
Our Commitment to Safety
At NSEMM, we are committed to creating a safe, supportive environment for all children, young people, and adults who participate in our tutoring and mentoring programs.
Our Safeguarding Promise
We create safe environments for all beneficiaries, with robust procedures for reporting concerns and comprehensive training for all staff and volunteers.
Safety First
Every interaction with NSEMM should be positive, support and safe.
Our Safeguarding Standards
DBS Checked
All staff and volunteers undergo enhanced DBS background checks
NHS Qualified DSL
Our Designated Safeguarding Lead holds Level 3 NHS safeguarding qualifications
NSPCC Reviews
Regular policy reviews and updates with NSPCC guidance
Reporting Available
Our secure reporting system is available around the clock
Our Single Point of Access (SPA) System
Report Received
All safeguarding concerns are received through our secure reporting system
Initial Assessment
Our dedicated safeguarding officer in Nottingham assesses and manages all concerns
Professional Referral
When appropriate, cases are referred to relevant local authority or statutory safeguarding partners
Follow-up Support
We ensure every concern is addressed within the correct local safeguarding framework
UK-Wide Coverage
Our SPA system covers all NSEMM services across the United Kingdom
How We Keep Everyone Safe
Our comprehensive safeguarding framework ensures protection at every level
Secure Online Sessions
All online tutoring sessions are recorded and conducted through NSEMM’s bespoke tutoring system, with strict protocols in place.
- Audio and video recording of all sessions
- Mandatory camera requirements
- Secure session environments
- 180-day retention policy
Trained Professionals
Our staff and volunteers undergo regular safeguarding training and DBS checks.
- Enhanced DBS background checks
- Regular training programmes
- NHS qualified leadership
- Continuous professional development
Clear Guidelines
We have robust procedures for reporting concerns and managing disclosures.
- Clear reporting procedures
- Confidential disclosure management
- Partnership with statutory agencies
- Regular policy updates
Support Network
Our staff are given access to counseling and support services, and we’re able to refer children and young people to support services in their local area.
- Staff counselling services
- Local support referrals
- Mental health resources
- Partnership organizations
Resources
Access guidance and support tailored to your needs
Staying Safe Online
Tips and guidance for staying safe in digital environments
→Who to Talk to if You’re Worried
Find trusted adults and support services when you need help
→Your Rights and Responsibilities
Understanding your rights and how to stay safe
→Mental Health Support
Access mental health resources and support services
→In an Emergency
Important: NSEMM is not a direct emergency service. We support safe and appropriate safeguarding referrals nationally through our Single Point of Access system, but in emergencies, please contact the appropriate services below.
Only call 999 if someone is seriously hurt, at risk of serious harm, or in a life-threatening situation. For non-emergency medical help, contact NHS 111 online or call 111. This helps emergency services stay available for those who need them most.
In an Emergency
For immediate danger or life-threatening situations
Police Non-Emergency
For non-urgent police matters and advice
Childline
Free, confidential support for children and young people
NSPCC Helpline
For adults concerned about a child’s welfare
If You’re Worried About Someone’s Safety or Mental Health
If you or someone else is in immediate danger, call 999 or go to A&E now.
For urgent mental health support, use NHS 111 online or call 111 anytime.
Your mental health is just as important as your physical health. You are never wasting anyone’s time.
If you’re concerned about someone’s wellbeing or safety, trust your instincts and report it. No concern is too small, and you will always be taken seriously.