Our Easy-Read Safeguarding Guide

🛡️ What is Safeguarding?

Safeguarding means keeping you safe. At NSEMM, we want to make sure you feel protected and supported while you’re learning with us.

🎯 The Basics – What You Need to Know

Your Rights

• You have the right to feel safe during all NSEMM sessions

• You can speak up if something doesn’t feel right

• You won’t get in trouble for reporting concerns

• We take all worries seriously – no matter how small they seem

Our Promise to You

• We’ll listen to you

• We’ll treat you with respect

• We’ll keep you safe online and offline

• We’ll get help quickly if you need it

💻 Online Safety – Staying Safe During Sessions

What We Do to Protect You

• All sessions are recorded – this keeps everyone safe and helps us improve

• AI content is filtered – inappropriate stuff gets blocked automatically

• 24/7 monitoring – someone’s always available if there’s an emergency

• Secure platforms – your sessions are private and encrypted

What You Should Do

• Keep personal info private – don’t share your address, phone number, or other personal details

• Tell someone if anything makes you uncomfortable

• Use appropriate language – be respectful to tutors and other students

• Report weird behavior – if someone says or does something inappropriate

📱 Technology and AI Safety

The Cool Stuff

• Our AI helps create practice questions and learning materials

• Content is automatically checked to make sure it’s appropriate for your age

• If something inappropriate gets through, it’s blocked and flagged immediately

What to Watch Out For

• Don’t try to “trick” the AI – it’s there to help you learn safely

• Report if AI generates weird content – sometimes technology makes mistakes

• Don’t share AI-generated content that seems inappropriate

🤝 What If Something Goes Wrong?

Types of Concerns You Can Report

• A tutor or mentor saying something inappropriate

• Feeling uncomfortable during a session

• Someone asking for personal information

• Bullying from other students

• Problems at home affecting your learning

• Mental health worries

• Anything that just “doesn’t feel right”

How to Get Help

🌐 Online Form (Anonymous Option Available)

• Go to: nsemm.org.uk/safeguarding

• Fill out the form – you can do this without giving your name if you want

• Someone will respond within 24 hours (faster if it’s urgent)

📧 Email the Safeguarding Team

• [email protected]

• Explain what’s happened

• You’ll get a reply quickly

🗣️ Tell Any NSEMM Staff Member

• Any tutor, mentor, or staff member can help

• They’ll know what to do and who to contact

• They’re trained to handle these situations

🚨 Emergency? Call 999

• If you’re in immediate danger, call 999 first

• Then contact NSEMM as soon as you can

📹 Recording and Privacy

Why We Record Sessions

• Your safety – if something goes wrong, we have evidence

• Quality – helping tutors improve their teaching

• Learning – you can review sessions to help with your studies

Your Privacy Rights

• Recordings are kept secure – only authorized people can access them

• Stored for 180 days minimum – longer if needed for safety investigations

• You can request deletion – under 18s can ask for recordings to be deleted (with some exceptions)

• Parents can request deletion too – they have the same rights

When Recordings Might Be Kept Longer

• If there’s a safeguarding investigation

• If there are legal proceedings

• If a tutor is new and being monitored for quality

• If something inappropriate happened that needs investigating

👥 Peer Issues and Bullying

If Another Student is Bothering You

• Tell us immediately – we can separate you into different sessions

• We take it seriously – bullying isn’t tolerated

• You won’t be blamed – it’s not your fault if someone else behaves badly

• We’ll work with your school – to make sure you’re supported everywhere

Online Bullying

• Screenshot evidence – if someone sends nasty messages

• Don’t respond – block them and report to us

• Talk to someone – don’t deal with it alone

🏠 Support Beyond Sessions

If You’re Having Problems at Home

• We can help connect you with support – social workers, counselors, helplines

• Confidentiality limits – we might need to tell others if you’re in danger

• We’ll explain what we’re doing – you’ll know who we’re talking to and why

• You’ll have ongoing support – we won’t just abandon you

Mental Health Support

• We can signpost you to help – counseling services, helplines, support groups

• We’ll work with your school – to make sure you get consistent support

• Check-ins – we’ll regularly see how you’re doing

📞 Important Contacts

NSEMM Safeguarding Team

• Adrian Angol-Henry (Designated Safeguarding Lead)

• Email: [email protected]

• Online Form: nsemm.org.uk/safeguarding

Other Helpful Numbers

• Childline: 0800 1111 (free, confidential, 24/7)

• Emergency Services: 999

• NSPCC Helpline: 0808 800 5000

❓ Frequently Asked Questions

Q: Will I get in trouble if I report something that turns out to be nothing? A: No, never. We’d rather you tell us about something small than miss something important.

Q: What if I don’t want my parents to know I’ve made a report? A: We’ll discuss this with you. Sometimes we have to tell parents for safety reasons, but we’ll explain why and support you through it.

Q: Can I report concerns about things happening at school? A: Yes! We can help coordinate with your school to make sure you get the right support.

Q: What happens to recordings if I leave NSEMM? A: Standard recordings are deleted after 180 days. If there were any safeguarding concerns, they might be kept longer for your protection.

Q: Is it safe to use the AI tools? A: Yes! Our AI has strong safety filters. But if it ever generates something weird, report it to us immediately.

🌟 Remember

• Your safety is our top priority

• No concern is too small

• You have the right to feel safe and supported

• Help is always available

• You’re not alone

This guide explains NSEMM’s safeguarding policy in simple terms. The full policy has much more detail, but these are the key things you need to know to stay safe while learning with us.